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Not getting you mail? Maybe one of your settings are off. if your mail was working fine yesterday wait one day its possible the mail server is down and its not your fault at all. |
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1. Open Internet Explorer |
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2. Along the top option bar click TOOLS, and scroll to ACCOUNTS |
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3. Notice MAIL is highlighted in the white window. Single click MAIL so its its highlighted. Then click on PROPERTIES |
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4. Click on GENERAL TAB. Notice where it says "mail" type in mail all in lower case in this box. Name is just what ever you want and of coarse your E-mail address. |
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5. VERY IMPORTANT! All this information is how your computer talks to the servers.
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6. Click on CONNECTION TAB. Its possible yours may look different here. Simply make sure you have it set to CONNECTING to a NETWORK or LAN. As long as this is checked you are fine. Any software you setup should always be setup to connect to a LAN for @HOME |
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7. Click on SECURITY TAB. Make sure nothing is checked here. |
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8. Click ADVANCED TAB Make sure everything is unchecked.
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9. Click APPLY then OK Send your self a a test message and see if it comes in. Remember you have to hit the button SEND/REC in order to retrieve your mail |
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If all your settings are correct and your still not getting mail then its possible the @Home Mail Servers are down. I would wait 1 day and see if they come back on-line. If still no mail one day later I would then call tech support. When calling tech support make sure you tell the technician to make a ticket so they have something recorded that you called. |
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We at Zaxie hope that the information in this website is valuable to you. Your use of the information contained in this website, however, is at your sole risk. All information in this website is provided "as is", without any warranty, whether express or implied, of its accuracy, completeness, fitness for a particular purpose, title or non-infringement, and none of the third-party products or information mentioned in the work are authored, recommended, supported or guaranteed by Zaxie and the @Home Network. Zaxie and the @Home Network shall not be liable for any damages you may sustain by using this information, whether direct, indirect, special, incidental or consequential, even if it has been advised of the possibility of such damages. |
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